Regional Manager: Property Management/ Advantage Services
As a premier provider of affordable housing in the Upper Midwest, CommonBond Communities has been building and sustaining homes with services to families, seniors, and individuals with disabilities since 1971. We combine affordable housing with on-site Advantage Services with a goal of helping residents achieve stability, advancement, and independence. We believe that all people, despite their economic status, should experience the benefits of a home. If you agree, and want to work in an exciting employee driven culture that values work/life balance, consider joining our team!
CommonBond is growing and excited to announce a full-time Regional Manager to manage the operation of fiscally sound, well- maintained and socially healthy housing communities and provide leadership and guidance to property and services staff. Our ideal candidate would office in Des Moines or Cedar Rapids, and should anticipate travelling within the tri- state area every 4 to 6 weeks.
Essential Functions
Leadership
- Hires, trains, mentors, and manages team, partnering with Human Resources as needed
- Assists with development of effective resident services program.
- Provides advisement/direction on resident issues.
- Works with affiliate board and site staff on creating plans for preserving the site’s long-term affordability.
- Represents the site and corporation to public agencies and the community.
- Provides feedback of site status/progress to upper management.
- Participates in department meetings.
Compliance
- Reviews, and abides by all terms of the Management Agreements.
- Stays abreast of all compliance issues and code issues.
- Monitors and provides complete and accurate documentation of all appropriate regulatory requirements. Including HUD, Fair Housing, OSHA, etc.
- Ensures compliance with all federal, state, and local laws pertaining to fair housing, ADA, all physical requirements, including but not limited to pool rules, fencing, lighting, etc.
- Ensures compliance with all CommonBond Housing policies and procedures.
Financial
- Meets department benchmarks for occupancy, and 97% economic occupancy
- Coordinates with property managers to write effective marketing plans aimed at achieving and maintaining a minimum 98% occupancy rate.
- Drafts and secures arrival for annual operating plan and budget for resident/owner board.
- Reviews and approves capital expenditures and service contracts
- Completes budget packages and reports for outside owners and regulatory agencies, including narrative summaries, market analysis, forecasting, and capital needs projections.
Building Management
- Assesses physical condition of properties, makes recommendations for capital needs; keeps owner advised of major maintenance issues/projects.
- Inspects properties regularly and takes corrective action when necessary.
- Summarizes current concerns and plans of action for improving performance.
- Provides written analysis as needed and as requested.
- Assists with developing and then monitoring all procedures to ensure completeness and timeliness.
- Prepares quarterly site visit report a minimum of once a quarter.
- Walk grounds, vacant units and common areas including assessing signage, lighting and parking surfaces.
- Keeps abreast of time-frame of turning units, adjusts performance as needed to achieve 24-hour turnaround.
- Supports team in timely completion of resident service requests.
- All other duties as assigned or apparent
Minimum Requirements
- Working knowledge of federally assisted housing regulations.
- Excellent verbal, written and presentation skills.
- Analytical capability and methodical approach to presenting and interpreting data.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) applications.
- Solid skills and experience with training, mentoring and motivating site managers and staff.
- Solid track record of successful financial property performance.
- Three years of experience of multi-site management.
- Must have access to reliable transportation.
- Willingness and able to travel extensively between sites.
- Office hours may vary due to the specific needs of the property as determined by leadership