jobs

Gander RV & Outdoors

3928 S. Oak Street
Wichita , KS

Hiring Event - October 16th & 17th

Gander RV & Outdoors
Wichita, KS Full-time
Posted on October 3, 2019

Below are the multiple positions we are hiring for on Wednesday, October 16th 10:00 a.m. - 5 p.m. and Thursday, October 17th 1:00 p.m. - 7:00 p.m.

 

General Manager:

  • Manage a quality and knowledgeable sales team
  • Develop unique ways to drive sales and increase store profitability
  • Maintain in-stock levels through accurate inventory management
  • Develop unique and creative ways to drive sales
  • Oversee the Profit and Loss and budget responsibility and manages to the budget accordingly
  • Initiate and tracks cost control mechanisms
  • Model and promote great customer service behavior
  • Select and develop staff for growth and development opportunities
  • Maintain a safe work area for employees and customers

Service Advisor:

  • Determine specialized product needs and services by working directly with customers
  • Suggest add-on sales to increase average transactions
  • Provide price estimates for designated installations prior to scheduling appointments
  • Keep customers apprised of work progress

Service Technician:

  • Provide and document complete diagnostic test and repair or replacement services to customers
  • Perform electrical, plumbing, carpentry and appliance maintenance
  • Track all parts and materials used in repairs or replacements
  • Keep supervisor appraised of work progress
  • Ensure that the final work product meets quality standards and is inspected by supervisor or designee
  • Maintain a safe and clean work area for customers and coworkers
  • Perform other miscellaneous duties as assigned

RV Sales Associate:

  • Take the lead to promote a top-notch, high quality customer experience selling new and used RVs
  • Conduct effective demonstration rides and walk through presentations
  • Close sales effectively by working closely with F&I team
  • Follow up and commit to a no-pressure, high integrity approach with each customer
  • Generate ideas to exceed sales goals and demonstrate best revenue- generating practices to the team and organization
  • Serve as a liaison between customers and all departments including retail, service and finance
  • Stay on top of market trends, the RV industry and current dealership inventory
  • Be enthusiastic and have strong communication with customers, co-workers and management
  • Internet Sales Associate

Operations Manager:

  • Maximizes installation sales, installation fees and service fees through ensuring quality, timely product installations and repairs
  • Supervises daily Service Department activities
  • Supervises shop personnel providing support with technical installations
  • Trains employees on new products and safety procedures
  • Monitors and reviews work schedules, customer letters and comments, technician productivity and labor control reports
  • Tracks monthly departmental results
  • Reviews departmental budget with Service Manager to maximize installation sales and fees
  • Assures productivity standards are met
  • Provides "cradle to grave" customer service
  • May answer phones and provide assistance
  • Maintains a safe work area for customers and coworkers
  • Performs other miscellaneous duties as assigned
  • May cross train to perform other duties

Detailers:

  • Clean RVs inside and outside
  • Prep RV for customer purchase and showroom floor
  • Maintain a clean and safe environment
  • May cross train to perform other duties (driving forklifts, etc)
  • Performs other miscellaneous duties as assigned by manager

Lot Porter:

  • Park and move RV units in a timely fashion
  • Ensures window prices on recreational vehicles are installed and removed as instructed
  • Maintains weekly lot washes and ensures all units and isles are clean
  • Writes work orders, tracks problems and ensures units are in proper working order
  • Sweeps, picks up trash and debris, empties garbage cans: keeps lot clean and professional in appearance
  • Keeps units and equipment secure from weather
  • Maintains physical inventory on a weekly basis
  • Ensures slide-outs are in, jacks are down, steps are down, select awnings are opened and the doors are unlocked
  • Maintains a safe and clean work area for customers and coworkers.
  • Performs other miscellaneous duties as assigned

Product Specialist:

  • Daily interaction with customers to promote specialized product needs and installations
  • Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
  • Maintain and update prepayment logs and keep customers apprised of work progress
  • Schedule installation appointments with designated service staff members
  • Monitor daily parts traffic and receive parts for installations
  • Inspect vehicle to ensure proper parts are ordered
  • Provide excellent overall customer service
  • Maintain a safe and clean work area for customers and coworkers
  • May cross train to perform other duties as necessary

Customer Service Representative:

  • Drive the business to success by delivering metrics and achieving success on the Leaderboard.
  • Facilitate a positive checkout experience.
  • Connect with customers by asking open ended questions, recommending solutions, answering customer questions, and graciously listening to and denoting customer concerns.
  • Restock merchandise to ensure the department and merchandise displays are organized and fully stocked.
  • Involvement in the community to promote the brand and stay informed concerning competitors.
  • Demonstrate safe practices and procedures in store by adhering to company standards.
  • Re-ticket merchandise to ensure accuracy
  • Ensure firearms are properly handled during the check in process at the front of the store.
  • Ensure federal, state and local compliance to protect the store's FFL and adhere to company policy on the handling and inventory of firearms.

Office Administrator:

  • Breakdown, post and submit funding paperwork for al RV sales transactions
  • Process and post all cash receipts, credit card payments, scanned checks and ACH payments
  • Maintain Dealership inventory including stocking in new and used inventory, intercompany transfers and monthly floor plan audit
  • Process and facilitate all payroll and Human Resource papework for submission to corporate office
  • Sort, review and post all vendor invoices and credit card transactions with correct GL coding
  • Perform / oversee title work process and procedures including MSO's, POA's, and other documentation, fees and related sales tax submissions
  • Prepare / provide reports, schedules or requests for additional information on a timely basis to the Area Controller, corporate office or General Manager
  • Assist the General Manager in running an efficient, organized dealership
  • Maintain high standards of accuracy and assure compliance with company and other applicable policies and procedures
  • Provide excellent customer service and maintain vendor / customer relations
  • Other duties / project as assigned for the overall benefit of the Dealership

 

We offer a Comprehensive Full-Time Benefits Package, 401(k) Plan, Paid Parental Leave, Adoption Assistance  Program, Education Assistance Program, Paid Jury Duty, Employee Volunteer Program, Free Roadside Service Membership and Referral Bonuses!