Sr. Administrative Assistant, Customer ServiceJ R Custom Metal Products, Inc.
JR Custom Metal Products is currently seeking a full-time, hourly, Sr. Administrative Assistant for our Customer Service department.
This position will report to our Customer Service Manager and will provide a wide range of administrative and support related tasks, including, but not limited to setting up customer accounts and orders, assist to resolve order issues and returns, partner with internal departments to provide excellent customer service and expedite customer requests of on-time delivery of product.
Tasks will require producing high volumes of quality work while maintaining professionalism, expert level written and verbal communication skills, decision making abilities and attention to detail in daily tasks. Must be proficient in Microsoft Word and Excel.
Knowledge, Skills and Abilities
- 3-5 years of direct administrative assistant, or support experience, preferably in a manufacturing environment
- Bachelor’s degree, preferred; or equivalent work experience
- Proficient in Microsoft Word and Excel.
- Previous ERP/data entry experience, preferably in Syteline
JR Custom Metals provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, JR Custom Metals complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.