Customer Service Advisor

Jiffy Lube Multicare
Wichita, KS Full-time
Posted on May 2, 2019
Automotive Service / Sales AdvisorJiffy Lube Multicare is a relatively new buisness model under the Jiffy Lube flag. JLMC is a full service automotive buisness that not only provides the quicklube oil change that people would expect from the name, but also light and medium line mechanical repairs, brakes, alignments, and tires. This franchise in Wichita is a long standing franchise, open since 1985, but with the new buisness model hopes to soar to new levels of expansion.Job Summary:As an Automotive Service / Sales Advisor, you will have the opportunity to showcase your ability to call on and provide service to various customers inside the store. These customers may be commercial fleet or retail. The store Outside Sales Representative/Service Advisor is also responsible for assisting in promoting and advancing company marketing/sales programs as appropriate and requested. This position is also responsible for developing and creating new opportunities for sales through discovery by technitions of customers vehicles. Join our team and work in a fast-paced, friendly and positive work environment.Job Responsibilities:Review with customers per the discovery/strategy created with the Store Manager or other members of the management teamServe retail and commercial customers to make Jiffy Lube Multicare their one stop shopMaintain awareness and knowledge of current sales and sales targetsConduct sales transactions with adherence to store/company policies and proceduresParticipate in training programs, learning about our products, our programs and our customersRepresent Jiffy Lube Multicare in a professional and positive mannerAssist other store team members as neededJob Qualifications/Requirements:Above average verbal and written communication skills and the ability to effectively communicate with employees at all levels of the company as well as customers, vendors and visitorsAbility to function in a stressful environment, under substantial time pressureStrong organizational skillsKnowledge of desktop computer programs, including Microsoft Word and ExcelHave experience in outside sales (i.e. door to door sales, B2B sales, automotive service writing)Must be at least 18 years of ageValid driver's license and acceptable driving recordCompany BenefitsRegular performance reviewsWeekly Bonus incentative planGenerous employee discountsPaid vacationsAdvancement potentialHealth InsuranceTraining and Certification by ASE reimbursementClosed SundaysNo straight commision! Salary plus bonusJob Type: Full-timeSalary: $38,000.00 to $45,000.00 /year