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Lampton Welding Supply Co., Inc.

601 N. Washington
Wichita , KS
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Inside Sales Representative

Lampton Welding Supply Co., Inc.
Wichita, KS Full-time
Posted on July 7, 2018

To provide effective internal and telephone customer sales and service activities. Responsible for customer service, sales, parts management and inventory.

Essential Duties And Responsibilities:

  • Complete overall sales and customer service duties for walk-in customers.
  • Process customer orders received in person, or by phone or fax.
  • Locate parts for our customers from various sources.
  • Assist customers with technical support and problem solving.
  • Promote new and existing products, upgrades and services to customers.
  • Complete necessary cycle counting and inventory control of products.
  • Restock and maintain both showroom shelves and product displays.
  • Maintain professional atmosphere of store.
  • Interface with drivers on delivery manifest and driver tickets verification.
  • Interface with Purchasing Department regarding various stocking issues.
  • As required, assist in warehouse duties which include pulling customer orders, putting away stock while occasionally operating a forklift.
  • Acts as liaison between customer and company with regard to pricing, products, delivery information, payments, service & inquiries.
  • Ensures that customer inquiries related to billing problems, cylinder balances, order status, time of deliver, etc. are promptly and courteously handled, providing follow-up as necessary.
  • Assist with such other duties or responsibilities as may be assigned.

Physical Requirements: While performing the duties of this job, the team member is regularly required to stand while servicing a customer, walk while demonstrating a product. The team member must occasionally lift and/or move up to 50 pounds.

Qualifications: High School diploma or equivalent. Previous welding experience preferred. Basic math skills required.