Metal-Fab, Inc.

3025 May St.
Wichita , KS
Apply Now

Customer Service Representative

Metal-Fab, Inc.
Wichita, KS Full time
Posted on May 15, 2018

This position is responsible for customer relations and providing technical assistance for the sale of the organizations’ residential products.

  • Accurate and prompt order entry
  • Assists customers with pricing, order status, backorders, inventory status, shipment schedules, lead times, expediting, and replacement parts
  • Communicates with remote warehouses regarding shipments
  • Processes and monitors order and shipment acknowledgments
  • Resolves customer complaints or issues in a timely manner
  • Maintains excellent customer relations


Education: High School Diploma required, Associates Degree preferred

Compensation: Depends on Experience

Job Requirements:

  • Minimum of a High School Diploma
  • One to two years customer service experience minimum
  • Proficient computer skills, including Excel and Word
  • Excellent organizational, interpersonal, oral and written communication skills
  • Proficient filing, typing and 10-key skills
  • Dependability
  • Attention to detail


Benefits: Bonus potential, life insurance, major medical, dental, long-term disability, medical and dependent care spending accounts, paid vacation and 401K retirement plan. Reference will be checked and drug testing done.


Metal-Fab is an Equal Opportunity Employer

Apply Now

By clicking on the submit button, your information will be shared with this employer. You may be contacted from time to time regarding other opportunities that become available.