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Metal-Fab, Inc.

3025 May St.
Wichita , KS
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Customer Service Representative

Metal-Fab, Inc.
Wichita, KS Full time
Posted on May 15, 2018

This position is responsible for customer relations and providing technical assistance for the sale of the organizations’ residential products.

  • Accurate and prompt order entry
  • Assists customers with pricing, order status, backorders, inventory status, shipment schedules, lead times, expediting, and replacement parts
  • Communicates with remote warehouses regarding shipments
  • Processes and monitors order and shipment acknowledgments
  • Resolves customer complaints or issues in a timely manner
  • Maintains excellent customer relations

 

Education: High School Diploma required, Associates Degree preferred

Compensation: Depends on Experience

Job Requirements:

  • Minimum of a High School Diploma
  • One to two years customer service experience minimum
  • Proficient computer skills, including Excel and Word
  • Excellent organizational, interpersonal, oral and written communication skills
  • Proficient filing, typing and 10-key skills
  • Dependability
  • Attention to detail

 

Benefits: Bonus potential, life insurance, major medical, dental, long-term disability, medical and dependent care spending accounts, paid vacation and 401K retirement plan. Reference will be checked and drug testing done.

 

Metal-Fab is an Equal Opportunity Employer

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