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Scholfield Honda

7017 E. Kellogg Dr.
Wichita , KS
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Express Technicians and Service Drivers

Scholfield Honda
Wichita, KS Full-time
Posted on July 11, 2018

Scholfield Honda seeks a highly motivated and customer oriented professional for our Service Receptionist/Business Development, Express Technicians and Service Drivers.

The ideal candidate has:

  • Prior Experience in a similar field
  • Strong desire to succeed with a willingness to go above and beyond to meet customers’ expectations and achieve your goals
  • Excellent customer service and organizational skills.

 

Required Skills for Service Receptionist:

  • Ability to receive customers with courtesy and efficiency
  • Knowledge of appropriate telephone techniques
  • Ability to answer customers’ questions on the phone
  • Ability to encourage vehicle service/maintenance and problem prevention with customers
  • Knowledge of automotive systems and ability to explain systems and repairs to customers of varying levels of technical understanding
  • Ability to properly document customer concerns on customer service orders
  • Knowledge of warranty and service/insurance policies
  • Ability to readily work with numbers, mathematics, high-dollar amounts
  • Ability to estimate time of service or repair job for purposes of efficient scheduling

 

Required Skills for Express Tech:

  • Knowledge of automotive systems and the ability to explain systems and repairs to others
  • Willingness and ability to maintain current product and technical knowledge
  • Ability to diagnose vehicle problems and interpret work orders
  • Ability and desire to repair vehicles correctly the first time
  • Ability to diagnose vehicle problems other than those on the work order or those described by the customer
  • Ability to estimate time of service or repair job for purposes of efficient scheduling
  • Knowledge of parts requirements to complete a job, and ability to communicate parts requirements via repair orders
  • Ability to maintain communication with Service Advisor and Parts Department
  • Knowledge of approved and established procedures for conducting service and repairs
  • Ability to document repairs performed on completed customer service orders
  • Ability to stay current by attending technical training schools and by reading and understanding service manuals, technical bulletins, etc.
  • Knowledge of and ability to comply with the quality control and inspection requirements of the Service Department
  • Ability to clock on and clock off when working on a repair

 

Work Orientation Factors:

  • Much customer contact
  • Contact with customers from a variety of backgrounds
  • Professional image essential
  • Constant interruptions
  • Much contact with people in all dealership departments

Job location: Scholfield Honda East at 7017 E Kellogg.

 

Scholfield Honda is an eight time nominee of The Wichita Business Journal's "Top Ten Best Places to Work" Award, a six time "Women's Choice Award" winner for dealerships, and ranked in the Top 100 of Automotive News' Best Dealerships To Work For in North America. We offer top benefit packages including aggressive pay plan, medical, dental plan & 401K. This is a great opportunity to work for one of the top dealerships in the country! We are closed on Sundays and major holidays.

 

Equal Employment Opportunity Employer. Must pass drug screen, background screen and MVR checks.

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