Sunflower Bank, N.A.

201 N. Main
Wichita , KS
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Senior Relationship Associate

Sunflower Bank, N.A.
Wichita, KS Full-time
Posted on July 12, 2018

Perform complex and confidential support to ensure the branch Commercial Banking Department operations flow smoothly, coordinate and compose commercial customer inquiries and correspondence: prepare and verify completion of applications for credit, order documentation and assists with other loan related functions when appropriate.


Qualified Candidates Should Possess:

  • High School Diploma or equivalent with some college preferred
  • Previous administrative and/or banking experience with a minimum of 3-5 years in this type of position
  • Experience in the use of personal computer software, specifically Excel and Word in a Windows environment
  • Exceptional communication and organizational skill are required
  • Must be able to work independently, providing status reports of work in progress
  • Must be able to relate well with others and build effective business relationships, internally and externally
  • Maintain confidentiality of internal and external customer information as well as bank systems, etc.

Skills & Requirements:

  • Support commercial Lending Officers by serving as a primary point of contact with customers; gathering necessary loan documentation and assist in facilitating loan requests from initial stages of application through closing
  • Assist Lending Officers in clearing collateral and documentation exceptions
  • Assist in various secretarial and administrative support duties
  • Serve as a liaison between customers and other bank departments to maximize productivity and effectiveness of the Lending Officers
  • Support the Commercial and Consumer sales staff by assisting with loan closings, communicating with customers and preparing and processing credit applications
  • Ensure customer satisfaction and retention by effectively handling service transactions and issues
  • Prepare the proper checklists to order and request the appropriate documentation for loan closings
  • Exercise a high degree of discretion and initiative in handling all assigned duties, i.e. credit bureau inquiries, loan file setup, notarization, scheduling, compiling financial portfolios, research, incoming telephone calls, mail sorting and distribution and miscellaneous reports
  • Understand the Bank’s mission, organizational structure, employee handbook, bank security, policies and procedures and standards of conduct
  • Manage and maintain Pathway calls and Pipeline for assigned Commercial Loan Officers
  • Check reports daily for past due accounts and handle accordingly when necessary
  • Assist Construction Loan Department by acting as primary point of contact and work directly with Borrower and/or General Contractor coordinating monthly construction draws, inspections necessary for funding Page 2 of 3
  • Review, manage, coordinate the funding of the construction draw process for loans under $250,000
  • Maintain contact with Bank vendors for issues or needs of the branch with Facilities
  • Opening and closing duties, as needed
  • Assist the teller line with opening the main vault, balancing, auditing, assisting customers in drive-up, etc., when needed
  • Refer customers or prospective clients to other departments, wealth management, consumer loans, new accounts, etc.
  • Answer phones, taking accurate and complete messages for associates or assisting customers with the inquiry appropriately
  • Courteously meet, greet and direct customers to their proper destination
  • Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the Company
  • Perform other duties as assigned
  • Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the Company
  • Perform other duties as assigned


Sunflower Bank employees enjoy outstanding benefits...including 401(k) plan, health/dental insurance, tuition reimbursement, paid time off, paid holidays, and more. Competitive wages plus excellent benefits!

EOE/AA:  Minorities/Females/Disabled/Vets