HR BENEFITS ADMINISTRATOR
HR BENEFITS ADMINISTRATOR
Facility: The Harwen Group, Inc.
Employment Type: Full Time
Shift: Day
Experience Required: 3 -5 years
Do you have a desire to help people and join an upwardly mobile corporation? As one the most competitive firms in the industry, The Harwen Group, Inc., has serviced Atlanta for over 25 years. We provide life and health insurance to municipalities, small businesses, and many individuals. Although not new to the industry, Harwen is newly structured, innovative and one of the fastest growing corporations in Atlanta! We currently seek dynamic, highly skilled people to join our team of energized insurance professionals. If you are a qualified, committed, and diligent insurance professional who is ready to work in compassionate and innovative team environment, The Harwen Group, Inc. is the place for you.
Position Description:
The HR Benefits Administrator is/will
- Responsible for responding to inquiries, solving problems, and ensuring client satisfaction with products and service.
- Coordinate with account manager to ensure needs are met and potential problems are averted. Keeps account manager informed of account status and opportunities for expanded business.
- Make on-site presentations to existing and prospective clients to educate and inform.
- Engage and provide employee communication/health/wellness strategies to clients regarding their purchased services.
- Handle, refer, or delegate complex questions, issues, and problems to appropriate CHC resources on a wide range of products as they relate to the assigned account.
- -Partner with the Client Management team in the development of client-specific strategies and in the pursuit of growth opportunities and health promotion activities.
- Refer client service issues, administrative functions, eligibility/claim issues, billing questions, installation matters, and settlement production matters to appropriate service organization representatives
- Partner with Client Manager and Client Service Executive to proactively educate and provide recommendations to customers regarding procedural, legislative and other changes affecting them.
- Maintain knowledge and expertise in all products, programs, services and enrollment activity. Effectively articulates and demonstrates CIGNA's capabilities and tools in the marketplace.
Position Requirements:
Proficient knowledge (min 3-5 years) in health care / managed care business and knowledge of administrative operations
-Bachelors degree highly preferred
-Successful track record and/or possesses clear aptitude as a leader, administrator and negotiator
-Ability to manage through systems and influence direct and matrix partners to deliver
-Exceptional relationship-building skills
-Strong presentation skills
-Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work
-Demonstrated ability to develop strong working relationships with matrix partners in the organization; ability to leverage matrix resources to drive deliverables
-Previous account management experience highly preferred
Please email Shawnee Ward
info@harwengroup.com