Customer Service Representatives
The Blade
Toledo, OH
Full-time
Call Center / Customer Service
Posted on December 18, 2018
The Blade, the Pulitzer-prize winning newspaper serving northwestern Ohio and southeastern Michigan, has immediate part-time openings for Customer Service Representatives in its Circulation Department. Position responsibilities include responding to calls from subscribers, carriers and delivery managers; interacting with transportation drivers and dispatch responsibilities; handling customer service issues, billing issues and promotion of The Blade on all platforms.
The successful candidate will have the following qualifications:
- Excellent spelling, grammar and verbal communication skills
- The ability to type 35 WPM and computer experience
- Able to multi-task and possess strong time - management skills
- Flexibility to work Monday through Friday 5:30 am - 2:00 pm; and Saturday and Sunday 5:30 am - 11:30 am
- Minimum of 1-2 years of call center and/or customer service experience
- A High School diploma is required
The Blade is An Equal Opportunity Employer