OASIS Testing CoordinatorWichita Area Technical College (WATC)
Employer:Wichita Area Technical College
Job Title:OASIS Testing Coordinator
The OASIS (Academic Support & Information Services) Testing Coordinator is responsible for the effective day to day activities of the OASIS Testing Center. These responsibilities include the ability to administer all types of exams, scheduling proctors to meet the needs at multiple campuses, operate testing scheduling software, monitor supplies and work with vendors/faculty to ensure efficient administration of all exams. The OASIS mission is to provide the WATC community with a secure and efficient testing environment. It is the duty of the Coordinator in conjunction with the Director to uphold the integrity of the testing center by abiding by the rules, applicable laws, and accreditation standards affecting WATC and its testing procedures.
Essential Duties and Responsibilities:
- Facilitates all day-to-day activities of the OASIS testing centers including schedules, desk coverage, paperwork, and fielding faculty questions.
- Facilitates communications with testing companies regarding changes that might affect the college and communicates these changes to the department director.
- Monitors the test supplies for each campus and communicates needs to the director.
- Be knowledgeable on the rules to administer and proctor a variety of tests. OASIS proctors administer faculty tests, finals, and certification exams following the rules prescribed by the faculty or accrediting body.
- Maintains a positive, professional demeanor extending respect to all internal and external customers at all times.
- Utilizes a computer for administering tests, recording scores, creating appointments, and gathering usage data.
- Coordinates testing schedules for proctors and students and obtains materials for test administration.
- Maintains and updates the proctor handbook as per changes determined by the Director.
- Trains new and current staff on testing center procedures. Ensures all proctors are properly certified.
- Provides hardware and software troubleshooting, including communicating with the testing company and WATC IT for technical support.
- Gathers data and reports to the director.
- Employee must be extremely knowledgeable of all OASIS services to help guide and direct students to needed resources.
- Provides backup coverage for each campus testing center.
- Performs other duties as needed or assigned.
Education, Experience, Knowledge & Skills Needed:
- Bachelors degree, preferred.
- Test proctoring experience is preferred.
- Must be detail-oriented and flexible towards change.
- Must be able to efficiently multi-task and manage in a quickly changing environment.
- Proficient use and knowledge of Outlook, Word and Excel are required. Knowledge of SharePoint and Blackboard, preferred.
- Willing to learn new searching methods and computer applications.
- Willingness to continually work on expanding personal skill set(s) to adapt to the changing needs of the division and student, required.
- Professional-level communication skills, including excellent written and oral communication skills, excellent interpersonal skills, and ability to communicate effectively with others in arriving at solutions to complex problems.
- Must be a self-starter with ability to work independently.
Other Position Requirements:
- Work effectively and productively as a team member. Keep others informed of information needed. Treat others with respect, maintaining a spirit of cooperation.
- Maintain effective and professional verbal and written interactions with peers, customers, supervisors and other staff. Use diplomacy and tact in dealing with difficult situations or people. Demonstrate effective listening skills. Is receptive to constructive feedback.
- Maintain acceptable overall attendance record, to include department meetings, all-employee meetings/trainings as required. Ensure appropriate notification to supervisor for absences, and ensure that work is covered. Be flexible in work schedule when needed.
- Produce quantity of work necessary to meet job requirements.
- Demonstrate the ability and willingness to handle new assignments, changes in procedures and business requirements. Identify what needs to be done and take appropriate action.
- Complete assigned work; meet deadlines without reminders/follow-up from supervisor or others.
- Perform work conscientiously with a high degree of accuracy.
- Participate in a minimum of 20 hours of professional development activities per year to remain current with industry trends and advancements.
Must be able to work in a multi-tasked, high-volume environment, completing multiple and competing priorities. Daily attendance is required to meet the needs of students and prospective students. Attendance is required at meetings and in-services some of which may be out of the area. Schedules may fluctuate to accommodate student & college needs, deadlines and delivery of services, including evening and weekend work when needed. Long periods of sitting or standing will be required. Extensive data entry/typing. Sufficient vision and hearing are required to complete the work and interact with students, staff, faculty and the public. Independent travel to by car and public carrier is required to enable flexibility to work at alternate campuses when needed.